Enterprise Infrastructure works within the larger framework of the Information Technology Department to support the day to day operations of Enterprise Applications, User Support Services, Helpdesk, Computer Repair Facility and Media & Technology Support Services.
Enterprise Infrastructure consists of three teams: Server/Storage, Network and Telephone that converge to provide mission critical technology services.
Responsibilities of Enterprise Infrastructure
- Provide campus wide internet access
- Email services and Google Apps for Education user and account management
- Network communication between all Academic, Administrative, and Residential buildings on campus
- Telephone operations and management
- File shares and print services
- Identity Management (IDM) for single sign on of college applications and resources (ex. PAWS, YESS, wireless)
- Server and storage management, backup and disaster recovery planning
- Our elevator pitch for Enterprise Infrastructure is ‘we make things work on campus’